Very happy.

I dealt with Mastercare due to an issue I had with a washing machine bought from Hi-Fi Corporation. The issue seemed to have been caused by a previous person sent by H-Fi Corporation from a different company and because my machine was out of warranty now, I had difficulty getting assistance, but eventually Hi-Fi got Martin (Administrator) from Mastercare Cape Town to contact me. It was difficult to ascertain the problem, but Martin and Louis persisted. The technician Louis tested the machine in his workshop, found nothing wrong, made suggestions, problem persisted. He then came to my home twice and we have finally resolved the issue. It was an absolute pleasure dealing with them and I am most grateful for them not giving up on my problem.