ZP
Zelda P
1 reviews | Active since Jul 2011
24 Feb 2021, 12:51
Useless Service
Beginning of February MasterCare came and fetch my Candy washing machine at home. It is almost a month later and each day they have different stories when I phone them... They can't give me a ETA and now I have to use a wishy washy to get my clothes clean and it costs a lot.. Spent almost R2000.They are not very helpful.. I really can't understand why it is taking so long nor phone me to keep me updated... I really would not recommend MasterCare for using their services. As there is none.
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MasterCare South Africa's replyOfficial
25 Feb 2021, 10:13Dear Ms du Plessis
As per our telephonic conversation , I will do some investigation as to why you are still awaiting parts and will advise accordingly.
Kind Regards
Natashja Coetzee
Executive Customer Liaison for MasterCare
As per our telephonic conversation , I will do some investigation as to why you are still awaiting parts and will advise accordingly.
Kind Regards
Natashja Coetzee
Executive Customer Liaison for MasterCare
MasterCare South Africa's reply25 Feb 2021, 10:13
Official
Dear Ms du Plessis
As per our telephonic conversation , I will do some investigation as to why you are still awaiting parts and will advise accordingly.
Kind Regards
Natashja Coetzee
Executive Customer Liaison for MasterCare
As per our telephonic conversation , I will do some investigation as to why you are still awaiting parts and will advise accordingly.
Kind Regards
Natashja Coetzee
Executive Customer Liaison for MasterCare