Terrible service again
<p>After complaining on this forum last time, mastercare seemed to come on board. I was friendly "requested/reprimanded" to change my rewiev. Yet here we are again. Booked my washing mashine in for repairs on the 02nd of December. Two and a half months later. Nothing. If I phone the headoffice, I get put through to Durban branch. They do not even make sure that my call is answered. Mail box is full, and you will not be able to leave a message, is what I get. Hopefully someone will attend to me again if I complain about the bad service here.</p>
Goodday Marelize
Thank you for the query as per our conversation i will investigate and revert back to you.
Kind Regards
Mastercare /Earlybird Services
Goodday Marelize
Thank you for the query as per our conversation i will investigate and revert back to you.
Kind Regards
Mastercare /Earlybird Services
Goodday Marelize
Thank you for the query as per our conversation i will investigate and revert back to you.
Kind Regards
Mastercare /Earlybird Services
Goodday Marelize
Thank you for the query as per our conversation i will investigate and revert back to you.
Kind Regards
Mastercare /Earlybird Services
Good day Marilize
Please be advised that your call has been allocated for today.
Kind Regards
Mastercare /Earlybird Services
Good day Marilize
Please be advised that your call has been allocated for today.
Kind Regards
Mastercare /Earlybird Services
The service is so shocking, this is the 3rd time in 2 months that they promised me my appliance was fixed, needless to say it is NOT. They come and deliver it without even testing it. Then I'm asked to change this review???? How can I with such service
The service is so shocking, this is the 3rd time in 2 months that they promised me my appliance was fixed, needless to say it is NOT. They come and deliver it without even testing it. Then I'm asked to change this review???? How can I with such service
Goodday Mrs Leroux
Thank you for our mail, the call was allocated on Friday, the branch will investigate and get back to you.
Kind Regards
Mastercare /Earlybird Services
Goodday Mrs Leroux
Thank you for our mail, the call was allocated on Friday, the branch will investigate and get back to you.
Kind Regards
Mastercare /Earlybird Services
Good day Mrs Leroux
The call for the washing machine will be allocated tomorrow.
Kind Regards
Mastercare /Earlybird Services
Good day Mrs Leroux
The call for the washing machine will be allocated tomorrow.
Kind Regards
Mastercare /Earlybird Services
Good day Mrs Leroux
The technician tested the washing machine and the unit worked. What he suspects is that the **** may be overloading the machine causing water to splash over the sides and has advised her on correct loading of machine. Other than that, he found no fault so machine was delivered back in working order the second time.
ind Regards
Mastercare /Earlybird Services
Good day Mrs Leroux
The technician tested the washing machine and the unit worked. What he suspects is that the **** may be overloading the machine causing water to splash over the sides and has advised her on correct loading of machine. Other than that, he found no fault so machine was delivered back in working order the second time.
ind Regards
Mastercare /Earlybird Services