JL
Jurie L

1 reviews | Active since Nov 2014

11 May 2017, 13:02

Terrible arrogant service

<p>I had locked several complaints for my washing masheen, dishwasher and tumble drieer since March to date. You receive an sms that your call has been locked and they will be in contact shortly. That is the last you hear from them, the next you hear they was at your house or are standing by the gate. The Bloemfontein branch technician is useless and keep on damaging your masjeen and then tell that it was like that. I had called their customer care line so many times that they know me by the name. In spite all of these effords and hundreds of rands phone expenses is my stuff not working 100% please be aware before you do bussiness with them</p>

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Replies (2)
MasterCare South Africa
MasterCare South Africa's reply11 May 2017, 13:14
Official

Goodday Mr Loots

Please be advised that i will investigate and revert back to you.

Regards

Mastercare/Earlyird Services

MasterCare South Africa
MasterCare South Africa's reply11 May 2017, 14:10
Official

Good day Sir

Kindly be advised that The tech connected the pipe that had been loosened and we did a cycle with the machine all was in working order. The Tumble drier was tested and it was working. The washing machine was repaired in March and is still in working order.

Regards

Mastercare/Earlybird Services