T
Thuso
1 reviews | Active since Aug 2025
26 Aug 2025, 06:33
Sound equipment.
Very bad service. I had to take my equipment to a privste repairer. Paid an extra R2900. 00.
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Replies (1)
MasterCare South Africa's replyOfficial
10 Sept 2025, 11:41Hi Tuso,
We’re truly sorry to hear about your experience and the inconvenience caused. This is not the level of service we aim to deliver.
We value your feedback and would like the opportunity to make this right.
Our customer service associate will be in contact with you shortly.
Sincerely
The MasterCare Service Team
We’re truly sorry to hear about your experience and the inconvenience caused. This is not the level of service we aim to deliver.
We value your feedback and would like the opportunity to make this right.
Our customer service associate will be in contact with you shortly.
Sincerely
The MasterCare Service Team
MasterCare South Africa's reply10 Sept 2025, 11:41
Official
Hi Tuso,
We’re truly sorry to hear about your experience and the inconvenience caused. This is not the level of service we aim to deliver.
We value your feedback and would like the opportunity to make this right.
Our customer service associate will be in contact with you shortly.
Sincerely
The MasterCare Service Team
We’re truly sorry to hear about your experience and the inconvenience caused. This is not the level of service we aim to deliver.
We value your feedback and would like the opportunity to make this right.
Our customer service associate will be in contact with you shortly.
Sincerely
The MasterCare Service Team