JH
JAY H

1 reviews | Active since Aug 2011

06 Mar 2017, 10:55

shame onyou

<p>on friday 24.02.17, i made an online service call booking, and expected for a response, no luck.</p> <p>on friday 03.03.017, i had to wait for almost 20 minutes on ********** 800, although the recording says</p> <p>you can have someone to call you back or report your service on line, where do you leave a message, eventually after 20 minutes another message comes this time it says that sorry the extension is busy.</p> <p>you are large organisation, it easier to get in touch with the premier/president than your organisation</p> <p>PLEASE COULD YOU GET A TECHNICIAN TO HAVE MY TV REPAIRED ASAP, CONTRACT NO 250884. THERE ARE NO NEWSLETTERS/COMMUNICATION ADVISING US THE MEMBERS THE WAY FORWARD JAY - ********** 421</p>

0
Replies (1)
MasterCare South Africa
MasterCare South Africa's reply06 Mar 2017, 11:08
Official

Good day Sir

I sincerely apologise for all the inconvenience, the job has been logged CAR-36623-5 the technician will contact you a day before they service your area.

Regards

Mastercare/Earlybird Services