1 reviews | Active since Mar 2017

06 Mar 2017, 17:46

Nocare!

<p>Logged my complaint 5 weeks ago. Nothing. Phoned 2 days later received ref CAR35080-1. Came to my house 1 week later only to be told they need to order parts. Phoned 1 March for follow up. Was promised call back. Got home and saw that repairman was there. Tried machine in 3 Marcj and surprise surprise, same problem. Been trying to reach them telephonically since then. Spent 45 min on phone to their call centre on Fridat and another 30 odd minutes today. No answer. Sent emails wrote on their facebook page, no response. Think I must have machine fixed by someone else and send the bill to mastercare. </p>

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Replies (1)
MasterCare South Africa
MasterCare South Africa's reply07 Mar 2017, 07:50
Official

Goodday Nundi

We sincerely apologise for the inconvenience. Please be advised that we will investigate and get back to you.

Kind Regards

Mastercare Earlybird Services

Best regards,