VJ
Vennessa J

1 reviews | Active since Jun 2018

08 Jun 2018, 08:59

No service Bad company

I had the worse first experience with Master Care appliance insurance!

Logged a call with them 11 days ago and still have not received any assistance from them to fix my mashing machine! I am utterly disgusted with this company's lack of customer service!! Will not recommend anyone to take out household insurance with them

0
Replies (5)
MasterCare South Africa
MasterCare South Africa's reply08 Jun 2018, 09:17
Official


Good day

We will investigate and revert back to you.

Kind Regards

Mastercare/Earlybird Services



MasterCare South Africa
MasterCare South Africa's reply08 Jun 2018, 09:18
Official


Good day

We will investigate and revert back to you.

Kind Regards

Mastercare/Earlybird Services



MasterCare South Africa
MasterCare South Africa's reply08 Jun 2018, 09:45
Official

Good day

The part has been ordered ,we will revert back to you with an estimated time of arrival.

Kind Regards

Mastercare/Earlybird Services

VJ
Vennessa J's update05 Jul 2018, 10:50
Reviewer Update
Good Day Can you please get your act together here, I am still waiting for my washing machine to be fixed?? Really this is totally ridicules …… PLEASE CAN I GET ASSISTANCE ….. I HAVE BEEN WAITING SINCE 29 MAY FOR YOU TO FIX THIS….STOP REPLYING AND DO SOMETHING…. REALLY FED UP!!
MasterCare South Africa
MasterCare South Africa's reply05 Jul 2018, 10:52
Official

Good day

We will investigate and revert back to you.

Kind Regards

Mastercare/Earlybird Services