No respect for their customers

<p>I contaced MasterCare on the 1th of March to log a repair for my fridge/freezer and washing machine. I battled for about 4 weeks prior to this, but nobody answers their phones. Spoke to Liesel regarding the repairs, and was told someone would contact me asap. On March 17th a contacted a Nishelle Milne and she said she would investigate. Technician phones and tells me he wants to come and repair my TV. What!!! Not part of my repairs I asked for! Contacted Ms Milne again, and asked her to amend my job card to reflect the correct appliances. My Kelvinator Fridge was made a GoldStar fridge. Today 29/3, I sent another e-mail to Milne. They tried once to phone me and because I did not answer, she decided to more my repair out by another week! The audacity. Some of their customers really do work! I am very frustrated by their lack of customer service and by her attitude.</p> <p> </p>