1 reviews | Active since Jun 2016
No delivery of washing machine that has been repaired almost a month ago
<div>On a black plan with mastercare, which includes same day service. I was only informed later that I am in an outlaying area, so they only come to this area once a week. Logged a complaint for a faulty washing machine on 23 October, a technician was assigned 25 October, collected washing machine, parts ordered 26 October. Parts received 17 November 2023, and repaired the same day. Still haven't received my washing machine to date. Phoned last week Tuesday they will inform me of delivery. Phoned last week Wednesday, the machine will be delivered the following day, the Thursday. No delivery took place. Friday 18:15 the driver wanted to deliver, informed him I am not home and won't be accepting delivery after 6 in the evening. Today Monday 12 December only to be informed they will only be in my area again Tuesday. Sick and tired of waiting for feedback from this company</div>
