My previous report to Hello Peter refers to my dissatisfaction with the service of Mastercare and i wrote a report to Hello Peter on the 16 August 2023

My previous report to Hello Peter refers to my dissatisfaction with the service of Mastercare and i wrote a report to Hello Peter on the 16 August 2023. I have been sending numerous emails to Niren in the finance department who also accepts responsibility for the TV repair and received no communication whatsoever! He promised me that they are in contact with a repair company in Kimberley and this company can see what they can do to fix my tv. This is very bad service and since my previous message their customer service did apologise but nothing has come from this! I am going to take this matter further this time as Mastercare has shown that they don't care about their clients. I have been a client of Mastercare for 9 years and their service has become worse!