MASTERS OF DECEPTION

I was a subscriber on your maintenance care plan going back at least 12 years..<br> <br> Over the years, the service went from very good to very bad. I cancelled my subscription years ago.<br> <br> The final straw was the following; I logged a call for a faulty fridge, nothing happened from Mastercare's side for more than 2-3 weeks. I phoned on a regular basis and they made one promise after the other. They then came out, just looked at the fridge without fixing it and left. <br> <br> Here comes the hilarious part, around 6 months after this I got a call from Mastercare who wanted to come out to fix my fridge.<br> <br> Around 3-4 years ago I got a call from the new owner/manager who asked me if I want to become a subscriber again, off cause I declined.<br> <br> Out of the blue I got debited on my account again (***). I gave my bank instructions to write it back. What Mastercare did is they changed the amount and the debit order started running again. A few months ago I got 2 separate calls from Mastercare to find out if I'm still a subscriber. WHAT???<br> <br> I am not a subscriber. Stop this debit order immediately and pay back the money you took from me ********ly.<br> <br> This seems like a big fat ****? <br>