VS
Vinay S

1 reviews | Active since Jan 2019

02 May 2021, 12:03

Mastercare -Top Class

I have to commend Mastercare for excellence in service. The Mastercare team really went out of their way to facilitate and manage the repair to my LG side by side fridge freezer. The appliance is now functioning well. Their updates were regular when it came to ordering of parts, receipt thereof and arrangements for repair. My only suggestion is that they review and evaluate their third party service providers to ensure quality service.

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Replies (1)
MasterCare South Africa
MasterCare South Africa's reply03 May 2021, 12:37
Official
 Dear Ms Singh,

We are extremely happy to hear that you enjoy our services here at MasterCare.

Thank you so much for your kind words, and I will be sure to share your compliment with all the team members. Feedback like this encourages us to constantly improve our customer encounters by comprehending what we are doing well and what we can take a shot at. In this way, I appreciate you taking an opportunity to send us this supportive reaction.  


In the event that you have any more inquiries, remarks, or concerns or compliments, please feel welcome to reach back out as we would gladly assist.

Sincerely,
Tania 

Best regards,