Mastercare Pathetic Service, unreliable...and in general a waste of time!

I have waited more than a month for a repair of my dishwasher, I was last informed a week ago the part was ordered, soon thereafter I received a SMS stating delivery would be arranged the same day 17/12/2025, nothing happened, I emailed Pearl and was advised delivery would be the following day, a day after that still no calls, no messages, no updates, I then was told by JP that delivery would be tomorrow (today) 4 days later after being promised and still no feedback, no delivery and poor customer service. I have requested several times to cancel the policy return my unit and I would go elsewhere. These people tell U 1 thing, do another thing, and don't stock to their promises. I have complained several times before that about the service I received and same time promised it would be addressed and still NO different.

I have advised I would come to the premises and was not going to be a nice review on the business or clients and still not taken any seriously.

Pearl...what the hell is going on? JP...your empty promises mean jack **** to me, it not the first time you people done this...I have called you people how many times back to fix items you people so called repaired...

I want everybody to know rather considering all honesty using another service provider as Mastercare don't give to ****s about the business, the service neither their clients.

I intend to take further legal action should this not be resolved, and it's not a threat..mits a promise!