RJ
Rene J
1 reviews | Active since Jan 2023
17 Mar 2025, 09:28
MasterCare - Impressed by your improvement
What a complete turnaround! After several poor experiences with MasterCare in the past, I was pleasantly surprised with my recent claim. Within 24 hrs of logging the claim, technicians contacted me, my appliance was uplifted as scheduled, and I was kept updated regularly. The repaired appliance was returned within days! @ Mastercare this is the experience your customers want! A special thanks to Martin (Cape Town) for his professionalism and excellent customer service.
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MasterCare South Africa's replyOfficial
19 Mar 2025, 15:11Hi Rene,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with us this time around. It's great to know that everything from the claim process to the repair was handled smoothly and efficiently. We’ll be sure to pass on your special thanks to Martin – he’ll be happy to hear your feedback! At MasterCare, we’re always striving to improve, and your satisfaction means the world to us.
Thank you again for giving us the chance to turn things around!
Kind regards,
MasterCare Sevice Team
Thank you so much for your kind words! We're thrilled to hear about your positive experience with us this time around. It's great to know that everything from the claim process to the repair was handled smoothly and efficiently. We’ll be sure to pass on your special thanks to Martin – he’ll be happy to hear your feedback! At MasterCare, we’re always striving to improve, and your satisfaction means the world to us.
Thank you again for giving us the chance to turn things around!
Kind regards,
MasterCare Sevice Team
MasterCare South Africa's reply19 Mar 2025, 15:11
Official
Hi Rene,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with us this time around. It's great to know that everything from the claim process to the repair was handled smoothly and efficiently. We’ll be sure to pass on your special thanks to Martin – he’ll be happy to hear your feedback! At MasterCare, we’re always striving to improve, and your satisfaction means the world to us.
Thank you again for giving us the chance to turn things around!
Kind regards,
MasterCare Sevice Team
Thank you so much for your kind words! We're thrilled to hear about your positive experience with us this time around. It's great to know that everything from the claim process to the repair was handled smoothly and efficiently. We’ll be sure to pass on your special thanks to Martin – he’ll be happy to hear your feedback! At MasterCare, we’re always striving to improve, and your satisfaction means the world to us.
Thank you again for giving us the chance to turn things around!
Kind regards,
MasterCare Sevice Team