tB
tobie B

1 reviews | Active since Jul 2014

13 Jun 2024, 18:12

Mastercare are the best

What a wonderful experience I had. I sent my jbl speaker for repairs. I was expecting months of waiting.... but From the date the courier collected it from us, up to the date the courier offloaded the speaker at our door was 6 days. The unit was at mastercare for 3 days. This company went the extra mile for me. Great... no excellent service. Thank you Martin and team. They kept me in the loop every step of the way. Their price was excellent their service even better. I can highly recommend them.

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Replies (1)
MasterCare South Africa
MasterCare South Africa's reply21 Jun 2024, 09:21
Official
Dear Tobie Bird,
We are extremely happy to hear that you enjoy our service here at MasterCare.

Thank you so much for your kind words, and I will be sure to share your compliment with all the team members. Feedback like this encourages us to constantly improve our customer encounters by comprehending what we are doing well and what we can take a shot at. In this way, I appreciate you taking an opportunity to send us this supportive reaction.  


In the event that you have any more inquiries, remarks, or concerns or compliments, please feel welcome to reach back out as we would gladly assist.

Sincerely,
The MasterCare Service Team