Master Care utterly poor service

I've had a Master Care (previously Early Bird) Maintenance contract for more than 25 years. What a waste of my hard earned money. Even though I have not had a claim for the past 5 years or more I can recall that every time I had a claim in the past it took at least a week before a technician was sent out and another few weeks before the problem was resolved. It has just gotten worse. After requesting repairs to our stove about four weeks ago a technician eventually pitched up to repair two plates that were not working. Guess what, after he worked on the stove, none of the four are working properly. To all of you out there considering an appliance maintenance contract with Master Care, DONT!!! Stay away. You may as well take your money and flush it down the toilet. <br> PS The service from the Boksburg branch is pathetic.<br> Trevor du Plessis<br> Boksburg<br> An Early Bird/ Master Care client for more than 25 years (how stupid can you be!)<br> 22 March 2016<br>