lM
lynette M

1 reviews | Active since Mar 2015

27 Nov 2015, 09:32

LG Television Not LPG

I have a contract with master care on my<br> Electronics. I phoned and told them that my LG<br> Television is not working properly. they did assist <br> By sending one of they staff to pick but before<br> Removing the goods of my premises it was switched <br> On to show them what was wrong. Television was <br> Switching on perfectly only the problem was the <br> Color. I received the television yesterday from <br> Mastercare after two weeks with no repairs done<br> But more damges where done. *****s are missing<br> Buttons are lose. On the repair form its says LPG television<br> When I gave them LG television. Very disappointed with their <br> Service. I did call Sarah and I was told by her<br> She will call me back or send a message but<br> There was no response from her either<br>

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Replies (1)
MasterCare South Africa
MasterCare South Africa's reply27 May 2016, 08:38
Official

Good day

Thank you for making contact with us, please be assured that this matter has been escalated to the relevant department.

We apologize for any inconvenience caused.

Thank You

Kind Regards
Mastercare Earlybird Services