lM
lynette M

1 reviews | Active since Mar 2015

02 Dec 2015, 12:54

LG Not LPG Television

Invoice ***. <br> JobID ***1<br> Logged By thembi - nobela<br> Invoice Date 2015 - 11 - 25<br> I sent an LG flatscreen tv for repairs not an LPG<br> Before letting the goods of my property it was <br> Switched on to show them what was wrong. <br> Everything was intacted and the tv was working <br> Apart from the color that was blare. I received <br> The goods last week in a very bad condition. I <br> Did notify them about it and I was told by a lady <br> Named sarah that she will call me back or send me <br> An sms. Till date I have not heard from them<br> I did put a complain last week on hellopeter<br> And still no response from master care. My tv<br> Is also not switching on all the buttons are lose <br> And the *****s are missing. <br> This is very disappointing on how they are <br> Wid their customers. Very disatified

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Replies (1)
MasterCare South Africa
MasterCare South Africa's reply02 Dec 2015, 13:43
Official
Hello lynette moodley,

Good day Mrs Moodley

Thank you for making contact with us. Please be assured that his matter has been escalated to the relevant department and feedback will follow.

We apologize for any inconvenience caused.

Kind Regards
Mastercare/Earlybird Service