DL
Dylan L

1 reviews | Active since Jun 2022

07 Jul 2022, 20:31

Good Service received after some complaints

So after some hassles i recently had with Mastercare and Candy, they have finally stepped up their customer service and fulfilled my needs and assisted me with my Candy Washing Machine. They couldn't get parts to get it repaired so they then agreed to do a Direct Exchange for a New Candy Smart Pro Machine as the normal Smart was out of range and parts no longer easy to get. They delivered my new machine in the morning and took the old one with. I am satisfied with their service after some complaints from my side, now we can use our own machine again instead of taking all our washing to a Laundromat which costed us loads of money.

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Replies (2)
MasterCare South Africa
MasterCare South Africa's reply08 Jul 2022, 10:02
Official
Good day Mr ****tke.

Thank you for your review. 
We as MasterCare strive to improve our service to all our customer and appreciates the feedback from you. 

Regards 
MasterCare South Africa
MasterCare South Africa's reply08 Jul 2022, 10:03
Official
 Good day Mr ****tke.

Thank you for your review. 
We as MasterCare strive to improve our service to all our customer and appreciates the feedback from you. 

Regards