**********ly debited my bank account

I recently noticed that Mastercare had been debiting my business bank account, with no authorisation from myself. I never had any dealings with this company. I spoke to them about this and demanded a refund of R8500, which is what they had debited over the last 4 months. They said they would investigate and revert back to me. I had to keep calling them and eventually they told me that I should try and recover the money from the individual who they had signed a contract with. This individual had given them the name of my company and my banking details. No valid ID was ever shown to them, for verification of the information they received. They do not respond to my demands, obviously not interested in paying me back my money. I twice emailed the managing director of Mastercare, a Mr. Wesley Rabie, who has read the emails (I received Read receipts back from their email system) but he has completely ignored the issue and has never responded or said anything. The least I would expect would be an apology and reassurance that they are dealing with the issue. Definitely not a company with whom I would do business with. I will be opening a ******** case of ***** and theft, against Mastercare