LW
Les W

1 reviews | Active since Oct 2013

17 May 2016, 08:19

False advertising

<p>Reported a faulty tumble dryer 20 April 2016 today 17 May 2016 .4 weeks later and still not repaired.</p> <p>When queried ,waiting for spares, and will phone back .This never happen</p> <p>Spares available at Defy when I contact them.</p> <p>So much for there call centre which states "exceptional service". What a joke.</p> <p> Bad bad bad service</p>

0
Replies (1)
MasterCare South Africa
MasterCare South Africa's reply27 May 2016, 08:43
Official

Goodday

Thank you for making contact with us, please be assured that this matter has been escalated to the relevant department.

We apologize for any inconvenience caused.

Thank You

Kind Regards
Mastercare Earlybird Services