Extremely Poor Customer Service

Its no wonder that this company is under business rescue they are totally incompedient Nishelle Milne , Shaun ,Firstly Log a call on monday they arrive on friday ,ive been a customer for 20 years ,48 hours is service not 4 days ,they arrive so called repair the stove ,only for me to discover when i use it again that there is no thermostate ,no control over the temparture ,this i report on sunday by email ,i gety an acknowledegment of this copiesd to whoever Shaun is to follow up ,needless to say no follow up ,no phone call .ill just wait for another 5 days ,certainly no rush on your part that you did not repair the stove correctly ,i assume you by passed the thermostate for a quick fix that came right back at you .

I dont think it will be long before you guys are out of business with service like this.