EXTREMELY BAD SERVICE RECEIVED FROM MASTER CARE (CAR 14681-8)

<p>I logged a call on 13 June 2016 (for the first time) regarding my faulty tumble drier and I am still today (16 August 2016) without a working tumble drier. After numerous follow-ups the technician attended to the call for the first time on 14 July 2016 to do an evaluation in order to enable him to order the necessary parts.</p> <p> <br /> After a number of follow-ups made to the Call Centre, I was then informed by Doreen on 28 July 2016 that one of the parts ordered (timer) were received and that another part was on back order. I requested that the available part (timer) be fitted in the meantime so that I can at least use my tumble dryer – once again no service received!</p> <p><br /> I never heard from them again - I then called the Master Care Call Centre on 16 August 2016 to follow up on the call where I was then surprisingly informed by Deneshia that they are still awaiting the outstanding part! PATHETIC SERVICE!!</p>