hH
hermamaass H
1 reviews | Active since Jul 2017
11 Dec 2019, 13:50
Do not make use of them
Cannot actually give them a star because they are useless. Quick to take a debit order but no where to be found when you need service.
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Replies (2)hH
hermamaass H's updateReviewer Update
11 Dec 2019, 16:05I reported my washing machine on Monday,I received a sms to let me know a technician was assigned and that is it. When I call your offices the phone gets put down in my ear and nobody phones back, the times that I got to speak ti someone, they said they will send an email but NOTHING! Your website says that no one can be without their appliances for a week but nobody at your offices care. I NEED MY WASHING MACHINE FIXED
hH
hermamaass H's update11 Dec 2019, 16:05
Reviewer Update
I reported my washing machine on Monday,I received a sms to let me know a technician was assigned and that is it. When I call your offices the phone gets put down in my ear and nobody phones back, the times that I got to speak ti someone, they said they will send an email but NOTHING! Your website says that no one can be without their appliances for a week but nobody at your offices care. I NEED MY WASHING MACHINE FIXED
MasterCare South Africa's replyOfficial
12 Dec 2019, 10:22Good morning
We have done a deep dive and picked up various failures in our process which seemed to have broken which are are in the process of rectifying. We apologise unreservedly for this shoddy service.
Warm regards
Greg
We have done a deep dive and picked up various failures in our process which seemed to have broken which are are in the process of rectifying. We apologise unreservedly for this shoddy service.
Warm regards
Greg
MasterCare South Africa's reply12 Dec 2019, 10:22
Official
Good morning
We have done a deep dive and picked up various failures in our process which seemed to have broken which are are in the process of rectifying. We apologise unreservedly for this shoddy service.
Warm regards
Greg
We have done a deep dive and picked up various failures in our process which seemed to have broken which are are in the process of rectifying. We apologise unreservedly for this shoddy service.
Warm regards
Greg