LA
Laverene A
1 reviews | Active since Jul 2010
06 Apr 2016, 06:07
Dishwasher machine \repaired\" now damaged"
The dishwasher went in for repairs 2 weeks ago. I used it yesterday for first time byt its not working. The outlet pipe is also damaged and water was pouring onto floor instead of into machine. I am very disappointed with this inferior service. As a paying client, I expect value for money but this is clearly not the case. I expect machine to be properly fixed at my residence because I am unable to use it.
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Replies (1)
MasterCare South Africa's replyOfficial
06 Apr 2016, 08:04Hello Laverene,
Good morning Laverene
Thank you for making contact with us. We regret the repair work on your dishwasher did not meet your expectations. Your time is important and we realize you expected our technician to fix the problem without delay. The matter has been escalated and feedback will follow shortly.
We apologize for any inconvenience caused.
Kind Regards
Mastercare/Earlybird Services
Good morning Laverene
Thank you for making contact with us. We regret the repair work on your dishwasher did not meet your expectations. Your time is important and we realize you expected our technician to fix the problem without delay. The matter has been escalated and feedback will follow shortly.
We apologize for any inconvenience caused.
Kind Regards
Mastercare/Earlybird Services
MasterCare South Africa's reply06 Apr 2016, 08:04
Official
Hello Laverene,
Good morning Laverene
Thank you for making contact with us. We regret the repair work on your dishwasher did not meet your expectations. Your time is important and we realize you expected our technician to fix the problem without delay. The matter has been escalated and feedback will follow shortly.
We apologize for any inconvenience caused.
Kind Regards
Mastercare/Earlybird Services
Good morning Laverene
Thank you for making contact with us. We regret the repair work on your dishwasher did not meet your expectations. Your time is important and we realize you expected our technician to fix the problem without delay. The matter has been escalated and feedback will follow shortly.
We apologize for any inconvenience caused.
Kind Regards
Mastercare/Earlybird Services