1 reviews | Active since Mar 2011
Disgusting service
<p>I booked a call for my washing machine on 8 March 2017. The tech came on 17 March 2017 (They told me the SLA is 3 working days) but he came 7 wordking days later, spares was ordered on 18th March 2017 and to date they have not receved the spare. Not sure if they have inported the spares from China or somewhere, but I am still woithout a machine. The service is really pathetic and i regret having a contract with them. they dont even have the decency of offering me a loan machine, pathethic. when i call to enquire, i either cant get through, get cut off or am told that they will send an email to the midrand branch and get back to me but they dont ever do </p>
this morning i called and the quinton advised that the spares for my washing machine was only ordered yesterday. But Nishellene told me that they were ordered on 18 March 2017. Such pathethic disgusting service. people that make up stories and lie sorry that i have to work with such people.......mr rabie pro,mised to call me yesterday 3 April still wiating for his call.
this morning i called and the quinton advised that the spares for my washing machine was only ordered yesterday. But Nishellene told me that they were ordered on 18 March 2017. Such pathethic disgusting service. people that make up stories and lie sorry that i have to work with such people.......mr rabie pro,mised to call me yesterday 3 April still wiating for his call.
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
i have been hearing this for so many days now so i wonder if the part is coming from overseas or what.......and if i look at the reviews on hello peter all the complaints are simi****......just excuses and excuses and as for mr rabie that is just so unbelievable i am really gonna get a contract elsewhere
i have been hearing this for so many days now so i wonder if the part is coming from overseas or what.......and if i look at the reviews on hello peter all the complaints are simi****......just excuses and excuses and as for mr rabie that is just so unbelievable i am really gonna get a contract elsewhere
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
Parts still not receved...................seems like it is being manufactured in some foreign country .................
Parts still not receved...................seems like it is being manufactured in some foreign country .................
these guys are pathetic.............................***** and good for nothing
these guys are pathetic.............................***** and good for nothing
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
Disgusted and frustated this morning Sipho tells me the part was orded on 4th April only. Doreen put the phone down on my ear and Quinton cut me off., Mastercare is too quick you call you when you have not paid the monthly premium but ducks and dives when they need to sort your appliances .................we should all protest and have this business closed down that is what i really think right now.....pathethic people ***** and arrogant
Disgusted and frustated this morning Sipho tells me the part was orded on 4th April only. Doreen put the phone down on my ear and Quinton cut me off., Mastercare is too quick you call you when you have not paid the monthly premium but ducks and dives when they need to sort your appliances .................we should all protest and have this business closed down that is what i really think right now.....pathethic people ***** and arrogant
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service
Goodday Ritha
Thank you for your mail, please be advised that the part is on back order, as soon as the part arrives i will revert back to you.
Regards
Mastercare/Earlybird Service