NS
Naidoo S

1 reviews | Active since Aug 2019

15 Oct 2019, 22:08

Debit order continuea after cancellation

Hi. I cancelled my membership with Master Care 4 months ago and up until today the debit order still is going off. I have notified the cancellation dept and they promised to redund the money and even pay me back for no claim on the quote that was done. The Master Care membership is really a BIG NO... there are no benefits to their services.

0
Replies (1)
MasterCare South Africa
MasterCare South Africa's reply16 Oct 2019, 11:44
Official
Hi Suraya

It looks like we have really dropped the ball here. This is not cool. I will get the Finance Department involved to send you the refund and give you a written undertaking about future debit orders. 
Please accept our apologies. 

Sincerely
Greg