Customers come last!!!

Incredibly poor service. We sent in our microwave for repairs in November last year. After receiving it back eventually, it hardly worked properly for a week or so. We then waited for the December festive season to pass before send it back. After which we never received any feedback from them. We constantly needed to phone them and ask for an update. After many phone calls we were told that the microwave heats up water fine and that there seems to be no problem. I then asked for it to be returned and tested on site...once again I had to phone them for an update numerous times. Only to be told that it would hopefully be returned tomorrow with a technician so that we can discern what is wrong.

The bottom line...if you want an update...you must phone them...if you want ur device returned....you must phone them...shocking service!!!