consumer commission shoud investigate the company

Item: MasterCare South Africa
Rating: 2
Author: Tryfosa N

I LODGE THE COMPLAIN TOWARD THE END FEBRUARY AN MY REF IS 7503/8 SINCE THAN THEY'VE BEEN PASSING THE BUCK WHEN THEY R SUPPOSE TO FIX MY FRIDGE TILL TO DATE THIS USE LESS COMPANY HASN'T FIX MY FRIDGE BUT THEY ARE QUICK IN DEBITING MY ACCOUNT I AM VERY DISSAPOINTED WIT THEIR POOR SERVICE AN PROFFESIONALISM

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Replies (2)

MasterCare South Africa's replyOfficial

13 Apr 2016, 11:14

Hello tryfosa,

Goodday Mrs Ntuli

Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused. Please be advised that the matter has been escalated to the relevant department and feedback will follow shortly.

Thank You
Kind Regards
Mastercare/Earlybird Services

MasterCare South Africa's reply13 Apr 2016, 11:14

Official

Tryfosa N's updateReviewer Update

23 May 2016, 09:29

PLEASE CAN YOU ASSIST AGAIN ITS ABOUT 4 MONTHS AN MY FRIDGE IS NOT BEING FIX IVE SPOKEN TO SIPHO ,DOREEN AN LAZARUS AN NOTHING IS FORTH COMING ACTUALLY THEY ARE DODGING ME IM REALLY DISSAPOINTED WITH THIS SERVICE PROVIDER MASTERCARE

Tryfosa N's update23 May 2016, 09:29

Reviewer Update