competent employee

on monday the 7th december 2015 i discovered that mastercare deducted an amount 2 and a half times my contract premium. i sent an email to 4 e-mails addresses of mastercare employees being Lebho, Caroline, Karien and complaints drpartment. emails were read but mone of the above responded to date. on the 09th December i eventually got hold of a competent employee Nishelle Milne and within 3 hours my issue was resolved and the money credited to me. mastercare should employ people who can respond to customer queries and not hide from their mistakes. thumbs up for Nishelle Milne for the excellent customer service.<br>