1 reviews | Active since Sept 2016
CAN'T COMPLAIN ABOUT SERVICE AS THERE IS NO SERVICE !!!
<p>Mastercare came to my home on the 22nd July to have a look at my fridge. they contacted me and said that the fridge needs to go to the workshop for repairs. The fridge was collected on the 29th July. To date I have not received my fridge back after numerous calls and promises. I have had 5 delivery dates, but no-one arrives and they don't even bother to phone. I am at wit ends, you can't phone a Manager as you only go through to the call centre. when you ask to speak to someone higher up, they are either busy or in meetings. Promised call backs but seldom happen. All I want is my fridge back. 9 weeks without a fridge is not funny anymore.</p>
Hello Bernadette
Goodday Mrs Janse van Rensburg
Thank you for drawing this to our attention, we will investigate and get back to you.
Kind Regards
Mastercare Earlybird Services
Hello Bernadette
Goodday Mrs Janse van Rensburg
Thank you for drawing this to our attention, we will investigate and get back to you.
Kind Regards
Mastercare Earlybird Services
Goodday Mrs Janse van Rensburg
Thank you for contacting us for the enclosed matter.The Compressor has been replaced and the fridge is on test.
I sincerely apologise for all the inonvelience.
Kind Regards
Mastercare Earlybird Services
Goodday Mrs Janse van Rensburg
Thank you for contacting us for the enclosed matter.The Compressor has been replaced and the fridge is on test.
I sincerely apologise for all the inonvelience.
Kind Regards
Mastercare Earlybird Services
Goodday Mrs Janse van Rensburg
I sincerely apologise for all the inconvenience. s per out telephone conversation the Fridge is working and will be delivered tomorrow.
We thank you for your patience and assure you that we value each and every loyal customer as without them we will not be in business.
Kind Regards
Mastercare Earlybird Services
Goodday Mrs Janse van Rensburg
I sincerely apologise for all the inconvenience. s per out telephone conversation the Fridge is working and will be delivered tomorrow.
We thank you for your patience and assure you that we value each and every loyal customer as without them we will not be in business.
Kind Regards
Mastercare Earlybird Services
I eventually received my fridge. Thank you Nishal for going out of our way to sort of my problem. :)
I eventually received my fridge. Thank you Nishal for going out of our way to sort of my problem. :)
Goodday Bernadette
Thank you for the Compliment, we assure that we value you as a very loyal customer as without you we will not be in Business.
Kind Regards
Mastercare/Earlybird Services
Goodday Bernadette
Thank you for the Compliment, we assure that we value you as a very loyal customer as without you we will not be in Business.
Kind Regards
Mastercare/Earlybird Services