Bad service - fault not resolved
<p>I logged a fault for my oven on 21 September 2016. The technician came to fix it but saw that the wrong part was ordered. But knocked my stove out while he was busy with my oven. The new part was ordered but tools weeks to come and only my stove was fixed as they did not order the part for my oven. They have still not fixed my oven and keep on promising to get back to me but never do. </p>
Good day Cindy Leigh
Thank you for drawing this to our attention, we will investigate and get back to you.
Kind Regards
Masrercare/Earlybird Services
Good day Cindy Leigh
Thank you for drawing this to our attention, we will investigate and get back to you.
Kind Regards
Masrercare/Earlybird Services
Goodday Cindy Leigh
As per our telephone conversation, we have received the part and the technician will be allocated for tomorrow.
Kind Regards
Masrercare/Earlybird Services
Goodday Cindy Leigh
As per our telephone conversation, we have received the part and the technician will be allocated for tomorrow.
Kind Regards
Masrercare/Earlybird Services
Good day Cindy Leigh
As per our telephone conversation, the technician arrived and fixed your unit.We sincerely apologise for all the inconvenience,and assure that we value you as a loyal customer as without you we will not be in business.
Kind Regards
Masrercare/Earlybird Services
Good day Cindy Leigh
As per our telephone conversation, the technician arrived and fixed your unit.We sincerely apologise for all the inconvenience,and assure that we value you as a loyal customer as without you we will not be in business.
Kind Regards
Masrercare/Earlybird Services
thank you, this is now fixed
thank you, this is now fixed