G
Georgina
1 reviews | Active since Oct 2025
24 Oct 2025, 15:35
Bad service and not...
Bad service and not resolving issues witch is of concern
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Replies (1)
MasterCare South Africa's replyOfficial
28 Oct 2025, 16:25Dear Georgina,
Thank you for bringing this to our attention. We are truly sorry to hear about the poor service and the unresolved issues you’ve experienced, this is certainly not the level of service we aim to provide.
Your concern has been escalated to our senior service team for immediate review. We’ll contact you shortly to discuss the details of your case and ensure a proper resolution is put in place without further delay.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The MasterCare Service Team
Thank you for bringing this to our attention. We are truly sorry to hear about the poor service and the unresolved issues you’ve experienced, this is certainly not the level of service we aim to provide.
Your concern has been escalated to our senior service team for immediate review. We’ll contact you shortly to discuss the details of your case and ensure a proper resolution is put in place without further delay.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The MasterCare Service Team
MasterCare South Africa's reply28 Oct 2025, 16:25
Official
Dear Georgina,
Thank you for bringing this to our attention. We are truly sorry to hear about the poor service and the unresolved issues you’ve experienced, this is certainly not the level of service we aim to provide.
Your concern has been escalated to our senior service team for immediate review. We’ll contact you shortly to discuss the details of your case and ensure a proper resolution is put in place without further delay.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The MasterCare Service Team
Thank you for bringing this to our attention. We are truly sorry to hear about the poor service and the unresolved issues you’ve experienced, this is certainly not the level of service we aim to provide.
Your concern has been escalated to our senior service team for immediate review. We’ll contact you shortly to discuss the details of your case and ensure a proper resolution is put in place without further delay.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The MasterCare Service Team