GB
Gavin B

1 reviews | Active since Jun 2020

10 Jun 2020, 17:00

Bad service

Hifi has sent my tv to this people that was supposed to repair my 65 inche tv and they fixed the screen but melt the back cover with a soldering iron and not just that broke my clips around the screen...as when they collected the tv it was still new and had to take it back and then today they bring it back and now it has the wrong feet in it ....

0
Replies (2)
MasterCare South Africa
MasterCare South Africa's reply10 Jun 2020, 19:16
Official
Good evening Mr De Beer, my sincere apologies for the service you received . I will look into this and give you feedback tomorrow Kind regards Daphne Mastercare 
GB
Gavin B's update10 Jun 2020, 19:46
Reviewer Update
Hi Daphne the first time my device was delivered the driver told me that shaun sent my device as it was burnt and broken clips back to me and he told the driver dont worrie the client wont see it ....then today in the inside of the device it had the wrong feet I'm sorry but this is very bad service and I'm not happy as I'm going to take this further and it's always an excuse from u guys and some one will pay for my R 230 loan tv per day for the last 4 days where u guys are messing me around.....thanks