awful service

Last monday i logged a call to repair my washing machine with the Durban branch .she said she was offline but as soon as they back online she will call me back.i had no response entire monday .so tuesday i called back she says she was unable to log call as there is a problem with my account.how can there be when every month for years my account is debited promtly .she will call me back when problem resolved ...no calll so i called head office to find out whats happening ?? Call not logged and account is fine <br> So agent logs call .By thursday no response i called call center about 3 times w ho assures me some one is going out .go home washing machine still not fixed called friday abt 7times they could not tell me any thing .asked to speak manager <br> .he does not answer nor does he call me back<br> Monday called was told they came on friday and no one was there which is not true .and when the tech is cominh he calls .i got no calls from them .today i was told oh wel tough with dont care attitude wait till wednesday.i tried to speak to manager twice no response.then told durban lady will call in 10 minutes.30 min later nothing.worst service and its on going u literally have to pester the