Always waiting for WEEEKs to get a repair request

JobCard No: BK027525<br> I phone every single day and every single day they tell me they are going to call me back and they don't.<br> <br> The lady at the Boksburg office that is meant to call me back today is DES she did not want to give me her surname.<br> <br> The first fault request was logged on the 16th march early in the morning<br> <br> The services rendered within Mastercare is shocking recently, and I have been a loyal customer for many years.<br> <br> Please can someone get back to me on this as we are sitting without a washing machine. Barbara Bischoff *** or ***