1 reviews | Active since Oct 2016
AGREVATED
<p>It been over a month and still my Fridge is not working.....im an angry frustrated customer...i have had this insurance for approxomately 10yrs.Lately they drag their feet in everything they do....How can you stay without a fridge for more than a month???They sent me a msg on 27 Sep 16 saying the part is ready...to this date they have not come and its the 08 Oct 16. Its a huge inconvienience for me to have an insurance that cannot deliver on time.THIS IS POOR CUSTOMER SERVICE....COOKIE WHO IS THE RECEPTIONIST IS NOT ANSWERING FROM THE MORNING.</p>
Hello Lynette
Goodday Mrs Francis
Thank you for drawing this to our attention, we will investigate and get back to you.
Kind Regards
Mastercare/Earlybird Services
Best regards,
Hello Lynette
Goodday Mrs Francis
Thank you for drawing this to our attention, we will investigate and get back to you.
Kind Regards
Mastercare/Earlybird Services
Best regards,
Good day Lynette
The job was initially awaiting parts, part came and technician went to fit the part and when he got the fridge working he found it also needed a re gas - this job has been scheduled and allocated for today - the technician is in process of calling you to schedule the appointment for today.
Kind Regards
Mastercare/Earlybird Services
Best regards,
Good day Lynette
The job was initially awaiting parts, part came and technician went to fit the part and when he got the fridge working he found it also needed a re gas - this job has been scheduled and allocated for today - the technician is in process of calling you to schedule the appointment for today.
Kind Regards
Mastercare/Earlybird Services
Best regards,
Good day Mrs Francis
Thank you for contacting us for the enclosed matter. The technician has re gassed the fridge today and the problem has been remedied.
I sincerely apologise for all the inconvenience.
Kind Regards
Mastercare Earlybird Services
Best regards,
Good day Mrs Francis
Thank you for contacting us for the enclosed matter. The technician has re gassed the fridge today and the problem has been remedied.
I sincerely apologise for all the inconvenience.
Kind Regards
Mastercare Earlybird Services
Best regards,
I would like to thank Nishelle from Master Care for following up. My fridge was regassed yesterday. On checking this morning it is working fine. I am now a happy client.
Thank you once again. ☺
I would like to thank Nishelle from Master Care for following up. My fridge was regassed yesterday. On checking this morning it is working fine. I am now a happy client.
Thank you once again. ☺
Good day Mrs Francis
Thank you for the Compliment, we assure that we value you as a very loyal customer as without you we will not be in Business.
Kind Regards
Mastercare/Earlybird Services
Best regards,
Good day Mrs Francis
Thank you for the Compliment, we assure that we value you as a very loyal customer as without you we will not be in Business.
Kind Regards
Mastercare/Earlybird Services
Best regards,