A one star is one star too many for Mastercare South Africa.

A one star rating is one star too many for Mastercare South Africa. I have had the most pathetic service from the Centurion branch, the WhatsApp line as well as the care@mastercare/enquires@mastercare email addresses. Albeit that Wesley Rabie CEO, refers to their customers as ''Valued Client!'' on the Mastercare website I certainly cannot attest to this statement! It is also evident that the Centurion branch of Mastercare intentionally undermines their ''valued client''. After repeated requests and having paid for the service still to be rendered I am now informed by Loraine at customer care that Defy SA is now the problem as they have not delivered the part as yet. Since Thursday 21-11, I have been waiting for the repair to be done. Needless to say that various food items that I could not store elsewhere, are now spoilt. Just another waste of money. In my opinion, based on my experience, it is advisable to think twice before using Mastercare since they cannot provide what they quote on.