Theft by Mastercard

Hi. On checking my statement closely, I found an additional service fee of R28 per month. I called the customer care line, and found out that I was being billed for a petrol card. The strange thing is, I have never asked for nor received such a card -and don't need one as I have a company one!<br> I told the consultant that I feel **********, because I do not scrutinize my statements,and she just said that it has been only since the start of this year. <br> <br> I was duly refunded on Friday 31/07/2015. My problem is what I see as *****/theft - billing for something I don't have, nor have app**** for - something that does not exist!!! Surely there is something legal that can be pursued as I see this a blatant theft?<br> <br> And for me to ask for it to be reversed and refunded - no interest nor apology!<br> <br> I wonder how many careless clients like me are being **********?<br>