BE CAREFUL! !!

<p>On the 23rd January 2017 a signed the quote and paid the deposit of R9540.00<br />They promised to start in 5-9 working days i.e. 3rd February at latest.<br />8th February heard nothing from them and asked what was happening, they said sorry they need another 4 – 5 working days. i.e. 15th February.<br />15th I still heard nothing and due to their delay I had to delay for 3 weeks due to a disagreement with my neighbour where the paving would be laid. This would not have happened if they had finished on time. Their reply was no problem they have the bricks in stock let them know when they can begin they are ready.<br />Then I asked if it was possible for a tax invoice before the end of the financial year, this was like trying to pull water from a rock and had to put up with the rudeness of Cathy.<br />The 6th March I asked them to finish the job via email.<br />8th March still heard nothing from them.<br />Cathy then writes back asking for a letter that they may continue after I wrote an e-mail stating that this is an official go ahead on the job.<br />After numerous phone calls I eventually spoke to Corrie who was very apologetic and promised they would start on Monday the 13th March latest 14th.<br />On the 15th I phoned and Cathy advised me that they have not started because they have the wrong bricks???<br />I spoke to Corrie and told him to cancel the job he agreed and said he would pay my money back. I must send my bank details. I sent an email with all the above information.<br />16th asked when could I expect my money back, to date still no reply.<br />On the 23rd they sent a mail asking for my banking details again, which I sent again.<br />My secretary Linda phoned Cathy and asked when the money would be refunded, she said “next week Wensday” i.e. 29rd March.<br />Linda phoned the 28th to confirm.<br />30th no money. Linda phoned Cathy said they have paid Linda asked her to send proof of payment.<br />31st Cathy said she told the accounts department to mail it to us. Later that day no answer.<br />3rd April Linda spoke to Corrie, he said he still has to do the payment, he will do it today or tomorrow. So Cathy was lying to us!<br />5th April Corrie said sorry, he will pay today definitely.<br />6th I spoke to Corrie he confirmed he paid us last night late .<br />7th still no money or proof of payment just very rude Cathy telling us we can't speak to Corrie!<br />10th Spoke to Corrie who was very rude, told me the payment is a process and he should of charged me a cancellation fee which he wavered. He said he would look into it and promised to phone me back today himself. Nothing as usual.</p> <p>To date they have still not paid my deposit back!</p>