1 reviews | Active since Oct 2016

27 Oct 2016, 11:57

Bad service

<p>Master paving completed a job at our business and after a few months we experienced some defects in their workmanship. We contacted them via email on 6 September 2016 to notify them about the problem areas that arised. They include a ten year guarantee on their work.</p> <p>We received an email from them stating that from the photo's we have send, the problem is not covered by the guarantee. I told the lady that it is dificult to discuss the problems over the phone and that my suggestion would be for a representative to visit the site, so that we can discuss the issues.</p> <p>She send an email on the 6th of October 2016, asking when in the following week will be ideal to come and asses. I rep**** the same day and gave my dates for the following week.</p> <p>Since then, 3 weeks went by and NO communication from them as yet.</p> <p>We will never use them ever again....totally unprofessional!!</p> <p>We will now source a respectable company to sort out the problem areas.</p>

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