Master Gearbox and Diff Centre East London
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Master Gearbox and Diff Centre East London
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Master Gearbox and Diff Centre East London
Recent reviews (1)
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Used this business recently? Share your experience to help others decide.
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Cherie C
1 reviews | Active since Nov 2025
13 Nov 2025, 18:10
Poor service comes from the top
Disappointing, mind-boggling and uncompletely shocking service from the owner. Zero accountability from the owner. My car was taken there (not my choice) in August. A claim was submitted through my insurance. Took 6 weeks to get my car back. When I collected it, it had a MISSING DOOR HANDLE, DENT IN THE FENDER, FLAT TYRE, *****S AND COVERS LYING IN THE INTERIOR, GREASE ON MY SEAT AND DOOR, DOOR PANEL UNDONE AND FAULT STILL THERE. zero communication from the boss. Took my car back (45km each way from where I live) atleast 8 times, still not fixed. They then passed my car on to another institution without my knowledge and with a new invoice of R25000. First invoice was R38 500. Emailed daily but zero communication with the manager and no solution offered. No vehicle again, master gearbox has gone AWOL and refuse to communicate the issue or amend their misdiagnosed fault. Reception staff have tried to compensate and apologize on behalf of business, but the owner , and therefore, the one who should be accountable, has made no effort to once communicate. Shocking shocking shocking service! If there were half stars, I'd still consider that over rated.
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Cherie C
1 reviews | Active since Nov 2025
13 Nov 2025, 18:10
Poor service comes from the top
Disappointing, mind-boggling and uncompletely shocking service from the owner. Zero accountability from the owner. My car was taken there (not my choice) in August. A claim was submitted through my insurance. Took 6 weeks to get my car back. When I collected it, it had a MISSING DOOR HANDLE, DENT IN THE FENDER, FLAT TYRE, *****S AND COVERS LYING IN THE INTERIOR, GREASE ON MY SEAT AND DOOR, DOOR PANEL UNDONE AND FAULT STILL THERE. zero communication from the boss. Took my car back (45km each way from where I live) atleast 8 times, still not fixed. They then passed my car on to another institution without my knowledge and with a new invoice of R25000. First invoice was R38 500. Emailed daily but zero communication with the manager and no solution offered. No vehicle again, master gearbox has gone AWOL and refuse to communicate the issue or amend their misdiagnosed fault. Reception staff have tried to compensate and apologize on behalf of business, but the owner , and therefore, the one who should be accountable, has made no effort to once communicate. Shocking shocking shocking service! If there were half stars, I'd still consider that over rated.
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