EF
Ewald F

1 reviews | Active since Jun 2021

30 Nov 2021, 15:17

Pathetic customer service

Pathetic customer service and product knowledge, advertise a Ezviz Camera online for R999, cant find the camera then bring ones for R2300... Pathetic, save yourself the time and just buy online instead of driving into town.

0
Replies (3)
Masons Appliances
Masons Appliances's reply30 Nov 2021, 15:30
Official
There seems to be a miscommunication here, the sales person was going to get the correct model from the warehouse, and the client left already.
We do have stock, and the unit  can be shipped to the client at no charge.

We apologize for the inconvenience caused.
EF
Ewald F's update30 Nov 2021, 16:00
Reviewer Update
Thank you for that en the kind offer to ship.
We ordered one from Takealot.
Stay safe and keep well.
Masons Appliances
Masons Appliances's reply30 Nov 2021, 16:04
Official
Thank you .

Once again, apologies for any inconvenience caused.