Bravo MML

I had some issues with textbooks in that there was missing content in the published version. I've also had minor issues with errors that have been made over a few different textbooks. I contacted MML via email and have had the most tremendous support from them. I was immediately issued a ticket number relating to my query. Shortly thereafter, the Customer Care Centre passed my email to the relevant departments. I've had continuous communication with them throughout the process of locating the issue, correcting it or in some cases creating new content, and re-printing the required books. It is my sincere wish that orher companies in South Africa would be as communicative as they are. They accept full responsibility and don't try to shirk you off. They don't make excuses and they're always polite, positive, generous, supportive and helpful. Bravo, MML!!!