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Phumzile M

1 reviews | Active since Sept 2019

19 Sept 2019, 09:50

***** ***** *****

Horrible horrible *****!!! I sent my documents 3 weeks ago already and they've had NO DECENCY whatsoever to get back to me. You will call and call everyday wanting feedback and they will LIE and say will sms you in 5 minutes with the feedback. Whether you are declined or approved they dont care to let you know. It's so sad because they even confirmed they got my documents. IF U WANT TO PUT YOURSELF THROUGH UNNECESSARY STRESS USE THEM!

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Replies (5)
MAS Financial Services
MAS Financial Services's reply19 Sept 2019, 10:02
Official
Dear Phumzile, Appologies for your stress. We have told clients that we are behind in processing. Only Phumzile we have is Phumzile P who sent an application 16th Sep? also Phumzile N? we do not have a Phumzile M? must have been a misunderstanding as two clients have the same first names.
PM
Phumzile M's update19 Sept 2019, 10:06
Reviewer Update
Point is you are ***** you cant even tell us when our applications will be sorted you just lie and lie and lie! At least people know now, I'm not the only one whose complained about this!
MAS Financial Services
MAS Financial Services's reply19 Sept 2019, 10:09
Official
We cannot tell you when we will have answers for you because we don't LIE! Phumzile hope you get help elsewhere...
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Phumzile M's update19 Sept 2019, 10:10
Reviewer Update
Wow I thought I was the only one. Maybe they have a backlog. I'm holding thumbs it will be today, I'm also tired of the promises eish.
MAS Financial Services
MAS Financial Services's reply19 Sept 2019, 10:11
Official
 WE DO NOT HAVE YOUR APPLICATION. as mentioned previously. Please seek assistance else where.