Sorry! Your problem!

I made use of the company Marvellous ****s on the recommendation of my mom. According to her they check up on their employees and ensure greater safety when using them. Since I had a bad experience with another company, I decided to give them a chance. The lady who works for them stole my phone, and a few other things, even our TV remote! Really!?! I thought it was odd when she left her handbag in the living room instead of in the bathroom when she got dressed, but I guess that made the act of taking what she wants so much easier. The problem is that my phone was so newly replaced that I didn’t even save all the photos on it yet. Two years of memories gone! I am extremely upset. In a case like this I feel the company should take responsibility and help you. In this case I wanted my phone back! I just think people should know that they do not support you at all. Marvellous ****s do not even have insurance so everything becomes your problem. We made a case at the police station and I am sure that after everything Marvellous ****s will still employ the same lady who stole from us. They say we have to proof that she stole my phone. The fact that she took it from the box and replaced it with something so that it looks like the phone is still in there isn’t enough. So not only do you need your own investigator to come and take fingerprints, you then need your own company to identify the fingerprints. How you will get the fingerprints from the lady who worked for you…I don’t know?!? Because the police will basically take your statements. That is it! So ask yourself how many times the lady working for you next time stole from other people and still work there. If the company had to pay for what we lost I would have felt like they would rethink who they drop off at peoples’ houses but they have no insurance for matters like this. So ask yourself…would you rather use the cleaning company who has insurance or who doesn’t. I can’t believe this has happened to us and I am extremely upset.