Delay in Receiving Ashes and Documents from Martin's Funerals Bloemfontein

I am deeply disappointed with the service from Martin's Funerals Bloemfontein. My family has been waiting for four weeks to receive my grandfather's ashes and the documents requested by my mother. Despite numerous follow-ups, there has been no resolution or communication on the status.

This delay has caused significant distress to our family during an already difficult time. I urge Martin's Funerals Bloemfontein to address this matter immediately and provide the ashes and documents without further delay.