Worts of the worst service.

Since the start of lockdown i was told by TFG to rather pay EFT, and I appreciated the suggestion, but that was the start of of headaches and frustration, since then i continue to receive daily treads and I have never in my life seen that staff do not how to reconcile accounts, promises they do no met, every month since start of lockdown I paid by EFT, just to receive calls, i have requested e-mails to send proof of payments but yet to receive it, in July i received and e-mail address and mailed the proof, while we in the process of sorting I get calls holding or receiving sms telling me all nasty thing, and that while we try to sort out problem, and how many call did I made just to receive promises that they will call me back with info, only to receive a call from a different person with no idea what it is about and so the circle continue, this morning again, was given a number by the operator towards admin and landed with a lady screaming at me telling me she only deal with administrations or sequestrations, i tried to explain to het i was given this number and she started insulting me over the phone, For 5 month i tried to reach a supervisor or manager and mission impossible, I have decided to hand this matter to HelloPeter, maybe this path will help. I have had enough of bad mannered operators with empty promises and a company that do not know the meaning of customer service.