DN
Deshan N

1 reviews | Active since Dec 2015

01 Feb 2017, 20:50

Worst service possible

<p>On the 22nd of January I visited the Markham store in Mall of Africa and like 2 shoes that was in the store but they did not have my size. I asked the employee at the store to please get me a size in both of the shoes and he(Amos) confirmed that there were stores that had the size in stock and he would get it for my by Thursday (26th January). I have received no communication from him since the 22nd. When I call the store on the 24th of January he said he has placed the order and awaiting the stock to arrive from the other store. Up to today the 1st of February I have received no communication from him or the store. Horrible service. </p>

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Replies (1)
Markhams
Markhams's reply02 Feb 2017, 08:38
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

Best regards,